Terms of Service

Intelligent Hospitality Systems Agreement

1. Introduction

Welcome to DinePOS AI Hospitality Systems. These Terms and Conditions govern your access to and use of our point-of-sale, kitchen display systems, and broader hospitality management platforms. By accessing or using our services, you agree to be bound by these terms. If you do not agree to all the terms and conditions, then you may not access the services.

2. Service Usage

Authorized Access

You agree to use the DinePOS AI platforms solely for your internal business operations within the hospitality sector. You shall not license, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Service in any way.

System Integrity

Users are strictly prohibited from attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service. Operational screens (KDS/POS) must be maintained in environments consistent with hardware specifications to ensure optimal high-contrast legibility and functional uptime.

3. Data Privacy

At DinePOS AI, we treat the operational security of your establishment with rigorous protocols. We employ AES-256 encryption at rest and TLS 1.3 for all data in transit.

  • Data Sovereignty: Your data remains your property.
  • Encryption: All transactional and guest data is encrypted in transit and at rest.
  • Compliance: We support your compliance with GDPR, CCPA, and relevant local data protection regulations.

4. Subscription Terms

Access to the DinePOS AI suite is provided on a subscription basis. Fees are billed in advance on a recurring schedule as determined by your selected service tier.

Important Notice

Failure to maintain active payment methods may result in immediate suspension of POS and KDS operational screens to protect system resources. Reinstatement requires clearing all outstanding balances.

5. Liability & Indemnification

DinePOS AI Hospitality Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

Our total liability for all claims related to the Service shall not exceed the total amount paid by you to us for the Service during the twelve (12) months preceding the claim.